AN IMPORTANT MESSAGE TO OUR CUSTOMERS:
Jasco’s Authorized Internet Reseller and Warranty Statement
Jasco is committed to providing our customers with best in class, reliable and safe products through Authorized Internet Resellers. Jasco’s policy is to honor product warranties only on products purchased from an Authorized Internet Reseller as shown by a receipt or proof of purchase. If you purchase a Jasco product from an unauthorized dealer or if the original factory serial number has been removed, defaced or altered, your product warranty will not be valid.
It is unfortunate there are websites and dealers who seek to appear as Authorized Resellers of Jasco’s when they are not. Products sold on these websites or from unauthorized entities do not carry a warranty from Jasco. When you purchase products from an unauthorized website or dealer you are taking a risk, because these products may be counterfeit, used, defective, or may not be designed for use in your country. Please protect yourself and family by ensuring that you only purchase Jasco products from an Authorized Internet Reseller.
To check whether a company is a Jasco Authorized Internet Resellers, please e-mail your inquiry to [email protected].
If you purchased a product from an unauthorized entity with a credit card, you may wish to contact your credit card company and dispute the charge. Jasco Products Company LLC will provide you with an e-mail or letter identifying your product as a counterfeit to assist you in this.
For warranty service, please call Consumer Care toll free at 800.654.8483, and we will guide you through the warranty service process.
Please note: Warranties are non-transferable. Second-hand items, including sales from websites such as eBay and Craigslist, are not covered by a manufacturer's warranty.
English Warranty Information
|90 Day Warranty|
|1 Year Warranty|
|2 Year Warranty|
|3 Year Warranty|
|5 Year Warranty|
|15 Year Warranty|
|Limited Lifetime Warranty|
|Under Cabinet Fixture Warranty: 1 Year Limited|
|Under Cabinet Fixture Warranty: 3 Year Limited|